Whether you're a new customer seeking information about our offerings or an existing customer with inquiries about your order, we've compiled a comprehensive list of frequently asked questions to assist you. Our goal is to ensure that you have a smooth and enjoyable experience with us.
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Choose the option that is most convenient for you during the checkout process.
The delivery time depends on your location and the shipping method chosen. Typically, orders are processed and shipped within 1-3 business days. Estimated delivery times can be found on our Shipping Policy page.
Yes, we offer international shipping to select countries. During the checkout process, you can verify if your country is eligible for delivery. Please note that customs fees and import taxes may apply and are the responsibility of the recipient.
We have a hassle-free return policy. If you're not satisfied with your purchase, you can return the item within 30 days of delivery for a refund or exchange. Please refer to our Return Policy page for detailed instructions and requirements.
We strive to process orders promptly. If you need to cancel or modify your order, please reach out to our customer support as soon as possible. We'll do our best to accommodate your request if the order hasn't been shipped yet.
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment. Visit our Order Tracking page for further instructions.
Our gadgets are designed to meet international electrical standards. However, it's essential to verify compatibility with your specific country's voltage and plug types. Adapters or converters may be required for usage in certain regions.
Yes, we offer gift wrapping services for an additional fee. During the checkout process, you'll have the option to select gift wrapping and add a personalized message to your order.
For any inquiries or assistance, our customer support team is here to help. You can reach us through our Contact Us page or by emailing us at popartcafe.pac@gmail.com. We aim to respond to all inquiries within 24 hours.
